Have questions? Need help?

If you have questions on the site and its material, and what we are doing here, you can check this FAQ, leave comments, or just drop me a line. (I love to hear feedback, and I respond promptly).

If you need support with your membership, having trouble logging in, joining, or experiencing any other issue, here’s the right address to use: support@genuinefeatures.com. Spamming welcome :)

47 thoughts on “Have questions? Need help?

  1. Hi,

    Great content and nicely presented site.

    Unfortunately, there is a problem with the link for Yanas shower video – the link on the website is to this non-existent file -> http://www.genuinefeatures.com/private/video/ge_video_.wmv. The thumbnail image seems to suggest that it may be something like http://genuinefeatures.com/content/wp-content/uploads/2011/04/ge_video_-505_shy_yana_shower.wmv. Could you fix the link please?

    The video that got me to join the site in the first place was the interview with Klara & Radka where they kiss, but this isn’t available on your actual site. Will this be available in the future?

    Regards

    Guy

  2. I just want to know the name of the girl “19 year old masterbating in front of girlfriend”. It is posted on Pornhub. Also is it possible to meet her. Thanks.

    • I am trying to get Yana to shoot exactly that. She’s a bit shy so it may take some weeks. No promise, it depends on her.

      • Whatever you do, don’t do what the producers in the US do.

        Don’t all of the sudden get her to go all out, take it in baby steps, keep it shy, keep it sensual!

        Her enjoying herself combined with her shyness and teasing is what makes her so attractive.

        I do want to see her enjoying a good actual penetration, but I don’t want to see her suddenly do that while you can see she isn’t enjoying it anymore, changing from her previous video’s being shy but enjoying it to suddenly looking like its work she doesn’t want to be doing.

        So please, don’t rush it, make nice and long video’s and let her enjoy it!

  3. What happened to the Yana, I thought you would have more often. She is sensual, beautiful, delicious and could try again that she had sex with someone or use a vibrator but the same was true sex with a person or a tease again but with penetration. Well, my opinion … good luck and send them to see the site is great Congratulations!

    • I can ask… where are you based? Please talk to my assistant if this is a serious offer: zu (at) candidlooks (dot) com

  4. Hello Geniune Features.

    When is Hanka going to update her site with more beautyfull videos of her together with other girls?

    I have hoped to watch Hanka, Yana and Zuzinka together in girl-girl-girl videos with them licking eachother to big, beautyfull and intens orgasms.

    They seems to behave very sweet and mild, and they look like VERY SWEET lovely young girls, and I am totally in love with them!!!

    Best regards
    Topper.

    • Hi,
      Good news!
      Hanka is coming back soon! And she’s sending email, saying she badly wants to shoot with Zuzinka. Yana unfortunately doesn’t want to shoot anything anymore, because of her boyfriend.

      • Fantastic, Antony Flipp!!!

        Do you know, when new movies with her will come up on your site and/or maybe on her own site Clubhanka.com ?

        I am SOOO exited!

        Best regards
        Topper.

          • Ok, that is so sad. These 3 girls: Hanka, Zuzinka and Yana were so fantastic to watch together! I can imagine, that you liked shooting with Hanka. I hope, she one day comes back for shooting more movies. She is so beautyfull.

          • Hi Antony Flipp.

            I am so sorry to hear that about Hanka!

            I just love to watch Zuzinka and the new Anna together.

            What about making them licking each other to a lot of orgasms without any interuption at all.
            Thay seems to have a fantastic chemistry together, and Zuzinka did not reach to make Anna orgasm.

            Best regards
            Topper.

          • Hey Topper, thanks for your comments and compliments – will forward to the girls. Also I promise to try to follow up on your suggestion. I’ll keep you posted.

      • Keep asking her from time to time, boyfriends come and go and more often then not, the girls get wilder after every breakup :p

        As you can see from all the comments asking for her, everyone wants to see more of her, so keeping in touch with her will pay of, both for us and you.

  5. There is a slight problem with the movie of jana posted the 26 june 2012. The file “ge_video_1478_jana_bez_boyfriend.mp4″ is 172 ko sized, a little bit short for a long movie. Could you fix this? Thanks and no pressure, I am not in hurry. :-)

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